There could be several reasons why you are not receiving your Buddy's location and their trip notifications.
- Your Buddy hasn’t given you location access for the time you are viewing their location. To get access, you can ask them to share the location with you.
- Your Buddy has opted to Go Invisible.
- Temporary network issues on your Buddy's phone.
- Your Buddy has not provided Bluetooth and Location permissions in their OtoZen app.
- Your Buddy does not have the OtoZen Pod in the car they are traveling in.
- Your Buddy's phone was powered off or has powered it on but is yet to log in to the phone.